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We automate the busywork behind your business.

LILIWO LLC builds and looks after workflow automations and AI assistants for small and mid-sized businesses. Orders, intake forms, scheduling and follow-ups move on their own, and a summary waits in your inbox when something needs you.

Book a call See what we automate
  1. Order placed in your online store Order 4821, 3 items, $186.40 0.3s
  2. Stock checked Inventory sheet updated, 2 items running low 0.7s
  3. Invoice created Synced to accounting and marked paid 0.9s
  4. Customer emailed Receipt and tracking link sent 0.5s
  5. Inbox updated Summary waiting for the owner 0.3s
Workflow complete. Inbox updated.

What we automate

Most clients start with one process that costs them hours every week. We fix that one first, then decide together what comes next.

See services in more detail

  • We connect your store, accounting, scheduling and spreadsheets so records update themselves. No new software to learn, and no copying between tabs.

    • Orders that create invoices and update stock
    • Intake forms that land in your CRM, tagged
    • Weekly reports assembled and emailed every Monday

  • Trained on your own documents, they draft replies, sort incoming requests and summarize calls. Anything that reaches a customer waits for a person to approve it.

    • Email and chat replies drafted from your FAQ
    • Requests sorted by urgency and routed to the right person
    • Call notes summarized into next steps

  • We build reliable connections between the apps you rely on, with validation, error alerts and audit logs, so the numbers in each system agree.

    • Two-way sync between CRM and accounting
    • Spreadsheet clean-up and deduplication
    • Dashboards fed from live data

  • If a run fails, we're alerted first and fix it. You get a short, plain-language note about what happened and what we changed.

    • Run monitoring and failure alerts
    • Monthly care plan with small changes included
    • Written runbook for every workflow

How a project runs

Fixed scope and a fixed quote before we start. You own every workflow and account we set up.

  1. 1

    Map

    A 45-minute call and a look at the tools you use today. We list every manual step and how much time it takes each week.

  2. 2

    Build

    We build the first workflow against a test copy of your systems, and you try it before anything touches live data.

  3. 3

    Launch

    We switch it on together, watch the first live runs, and hand over a written runbook in plain English.

  4. 4

    Look after

    Ongoing monitoring, fixes and small changes as your business changes, on a simple monthly plan.

Questions we hear first

A short version of how a project starts. If yours is different, say so on the contact form.

  • Workflow automations and AI assistants that sit on top of the tools you already use. A typical first project takes one process — a new order, a repair request, a lead that arrived overnight — and makes it run without someone copying between tabs.

  • No. We connect the store, inbox, calendar, accounting and spreadsheets you already pay for. If a new tool is the right answer, we say so, but most clients start with what they have.

  • Most first workflows go live in two to four weeks after the mapping call. You try it against a test copy of your systems before anything touches live data.

  • You do. Workflows, accounts and documentation are set up in your name. If you ever stop working with us, everything keeps running.

  • No. LILIWO is an automation studio. We do not sell, resell or provide SMS services. If you opt in on the contact form, we may send optional project and support updates by text. That is a communication channel, not a product we offer.

Tell us which task eats your week.

Send a few lines about how it works today. We reply within one business day with whether we can help and roughly what it would take.

Send us a message
Office
LILIWO LLC
4021 Gulf Shore Blvd No., Apt. G-7
Naples, FL
Hours
Monday to Friday, 9 AM to 5 PM Eastern